As Principal Consultant at Coconut Village Elevate, I bring over 20 years of experience across business, government, and community systems—advising, designing, and implementing strategic initiatives long before “consultant” became my formal title. As an entrepreneur who has built and led organizations, I understand decision-making at every level—from risk and resource allocation to public accountability and community impact. My professional foundation is rooted in social service systems, where I developed deep expertise in systems navigation, advocacy, and managing complex human and community dynamics—experience that continues to inform my approach to organizational effectiveness and leadership today. I am also trained in Coaching and Mentoring through the Schulich School of Business at York University, which informs my approach to leadership development, stakeholder engagement, and facilitating real behavioral change within teams.